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A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
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a Consulting firm providing mediation, conflict resolution, business development services firm process redesign, reengineering, conflict resolution, call center, design and management, sales automation, strategic planning, marketing, market research, repositioning, operations, performance, operations analysis, manufacturing, financial analysis, financial management, customer service, compensation plans, training, leadership development, project management, systems design, ISO 9000,...Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
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FrontZone Corporation Helpdesk solution that integrates with GoldMine and ACT FrontSupportWeb 4.0 Web based helpdesk solution FrontSupport 4.0 Windows desktop based helpdesk solution! FrontSupportWeb is a web-based helpdesk software that integrates with your existing ACT! or GoldMine database. Learn more FrontSupport is...Web driven customer management software. Allows companies to share information inside and outside the organization through Intranets.
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ACCPAC EUROPE Accounting and CRM solutions K support please click here. Learn More Brochure (PDF) ACCPAC Europe Advantage Series Welcome to the ACCPAC Europe Advantage Series website, the European site for information on ACCPAC’s accounting solution ‘ACCPAC Advantage Series ACCPAC Advantage Series is an advanced Web-based...Delivering telephony based customer relationship management solutions and project management.
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SITEL Click here for legal notices and privacy policy....Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
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Island Data Corporation Data develops analytic software that automatically translates unstructured, open-ended customer feedback into organized, actionable information that businesses use to drive sales, reduce customer attrition, increase customer satisfaction and loyalty, and ultimately to gain competitive advantage. increase retention increase up-sell/cross-sell improve...Lifecycle eCRM for telecommunications, utilities and financial industries.
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U C M S Solutions assists organisations to deliver the Customer Experience across their business touch-points and support their Brand. UCMS offers a diverse range of integrated re-engineering and operational services that will focus on transforming the end-to-end processes How do I strategically incorporate...Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.
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inbound and Outbound Telemarketing Outsourcing Service Bureaus National Providing call center services for 65 years. Our specially trained customer service representatives-acting as an extension of your business, expertly receive and respond to all your cutomers inquiries about order, shipping, billing, product information, seminar registration and more. 24/7 OKS...Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
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gem Consultancy gem newsletter At gem we like to keep things simple. If a customer has a problem large or small it needs to be sorted out. On time and first time in their channel of choice. We manage customer support...Specializing in order fufillment for each and every business type.
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Customer Service Call Center Solution Offers customer service inbound call center solutions, live operators, appointment scheduling and phone answering services. Offers call center solutions, live phone answering service, voice mail, appointment scheduling and fax broadcast. Unicom began servicing its first clients in 1990. It is...Award-winning mission-critical software application emerging companies turn to for customer support and management.
http://coastalsoftware.com/solutions/clientele
Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
http://www.interact.com
Web-based staffing and systems for live online real-time interaction on client websites via Co-Browsing, Chat, and VoIP.
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ClientReps.com: Live Online Customer Service Work empowers your enterprise with the ability to attract top talent below minimum wage, creating unprecedented productivity gain. Better Workflow=Better Cashflow ClientReps.com provides an eCRM solution which you can deploy without upfront costs and without intrinsic scale. Esourcing our service...Frameworks and consulting for CRM processes, portals and integrations.
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ACCORDANTINC.COM ...Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
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Customers in Focus Customer Surveys, Telephone Surveys, Customer Loyalty Are you looking to develop your customer relationships? Are you looking to gain that competitive edge? Are you looking to retain customers that might defect? Are you looking to understand your customers needs, both now and in the future? Do...Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
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Maconomy people made profitable Maconomy business solutions enable professional services companies and marketing communications organizations to optimize project and resource management, manage costs and drive profitable behavior 160 About usProductsSolutionsServicesNews EventsContact us Go to industry: Choose your role:Business ManagerFinance ManagerIT ManagerAccount ManagerChoose your role:Business...Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
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inQ chatCommerce: Put salespeople on your website! See a Demo Client Login Contact About Us Executive Summary inQ in the news inQPrograms Overview Pre-Purchase adQ LeadQ regQ exitQ Purchase buyQ CrossQ cartQ CardQ PartnerQ Post-Purchase teleQ serviceQ resQ iQ inQ's Marketing Agency inQCentral Overview Chat Center Representatives...Specializing in annuity conservation programs, and serving as the sales team behind the web for major insurance companies and portals.
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Client Preservation The most valuable Annuity is a lifetime customer The leader of outsourced distribution services to the financial services industry. e are the relationship in customer relationship management. We are Client Preservation a national leader in sales marketing and customer relationship management for the insurance industry. We create turnkey,...Web based service that automates lost & found management and customer service to increase the management productivity and customer satisfaction while reducing the operational cost.
http://www.inspice.com/biz.asp
Learn more about how charismatic you are and how charisma affects you personal and professional success.
https://platinumrule.com/
Research consulting firm that aligns organizations with their customers.
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UltraFeedback: Home Page It services the business development needs of clients on a global basis. Feedback is fast, systematic and interactive. We utilise the Internet as a research medium, creating and implementing web-based surveys in many languages. Our specialty is our immediate, dynamic...A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.
http://www.crm-a.org
Offers news, forums and resources across a wide spectrum of customer relationship management topics.
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Computerworld CRM Keep up on technology news and trends with our free e-mail newsletters! Select from daily and weekly updates including alerts and roundups by topic. Sign up today! Knowledge Centers SecurityStorageMobile WirelessHardwareNetworkingSoftware More Knowledge Centers: Select one Business Intelligence CRM Careers...Provides businesses with a fresh new perspective on customer contact strategies
http://www.contactlife.com
A public wiki site dedicated to the ITIL approach to IT and customer support and management.
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ITIL ITIL T operation and associated IT infrastructure. The operational procedures are supplier independent and apply to all items of equipment within the IT Infrastructure. The library itself comprises seven distinct sets: Service Support; Service Delivery; ICT Infrastructure Management; Planning To Implement...Offers customer relations management and professional customer support services.
http://masoncrm.com
Provides a turnkey process by which medium and small businesses can assess their customers' satisfaction.
http://www.csm9000.com
Offers help in maximizing the revenue and cost savings via remote service offerings.
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SSI Partners Home The Remote Service Consultants> Service organizations rely on SSI Partners, LLC to get the most out of their remote service offerings. Service is becoming the strategic differentiator for product manufacturers. The best ones are increasing their own service revenue and reaching new highs in...Online forums and message board dedicated to service management and customer support.
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Customer Support Center and Help Desk Consulting Firm Whether you have an internal help desk, a technical support organization or a contact center, we help you optimize operational processes, purchase the right technologies, make your support center a great place to work, and provide your customers with excellent...