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Education and Training

Websites
Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
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Communications Strategy Consultants management (MAP customer service (EXCEL video (Service First) and on-site training  Consultants has over twenty-five years of experience in training, organizational and customer service development focused on Management Training, Supervisory Training and Leadership Development, assessment and training. We provide training in classroom format, video, online and electronic delivery; and blended training...
http://www.communicationstrat.com/

On-site customer service training for service representatives.
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Customer Service Training and Call Center Training by Customer Focus, Inc.  Customers participants acquire and repeatedly practice basic and advanced service skills on how to: Build rapport, uncover needs, listen, clarify, explain, and manage conversational flow Handle complaints, upset customers, conflicts, negotiations, and challenging situations Avoid misunderstandings, manage expectations, and take...
http://www.customerfocusinc.com/

Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
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Welcome to Customer Service Review Inc.  Are you satisfied with your sales department’s current performance? Are you getting the most out of your customer service staff? Is there room for improvement? That’s where we come in. Customer Service Review, Inc CSR Inc can help you create...
http://www.csr-net.com/

Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
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CustomNet Services: People Service The Human Connection  Services is a provincially registered business in Canada's capital city Ottawa (Nepean Rosemarie Bugnet is the owner, consultant, developer and trainer. Services are provided throughout the world. CustomNet Services Courses Supervisory Skills Networking Skills Time and Stress Management Dealing With...
http://www.customnet.on.ca/

Custom training solutions in customer service.
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1stco Business Development: Business Management Solutions  Skip Intro...
http://www.1stCo.com

Industry professionals experienced in sales, marketing and customer service strategy.
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Customer Management Gurus  Please feel free to contact our team at anytime. Email Us Information Request Tel 941) 907-8482 Locations Bradenton, Florida HOME SITEMAP Your Solution Specialists! Welcome to The Customer Management Gurus (CMG) Solutions Center CMG offers consulting services and interim staffing...
http://www.customermanagementgurus.com

Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
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Training Services by Learning Curve  Totally tailored measurable training Training ServicesOur training services are developed by working closely with participants and clients to deliver successful learning experiences. We take pride in formulating precisely the right training service for your company, by working closely with senior...
http://www.yourlearningcurve.co.uk/

Specializes in researching, preparing and delivering training programs
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Customer Service Training, Sales, Presentation and Management Training Courses  Associates are a long established customer service training company specialising in management training programmes. We make a profound difference by a blend of determination, attitude and a burning desire to succeed. Our management training programmes are inspirational, enjoyable and successful,...
http://www.service-training.co.uk

A retail consulting firm specializing in retail selling skills and customer service skills.
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Dionco Inc Retail Selling Skills, Store Operations, Retail Trends  Chicago is an internationally renown consulting and training firm specialized in retail selling skills, store operations, merchandising, retail technology, consumer trends and store optimization strategies. Our mission is to deliver state-of-the-art information and solutions on all facets of the retail...
http://www.dionco.com/

Residential and business organizers and consultants serving Southern and Central California.
http://www.2organizedmoms.com

The CERES model places employees at the center of customer relations within the company
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Customer Relations Training  Welcome to Empowerment Strategies Transforming Perspectives for Superior Performance™...
http://www.ceresinnovations.com

Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
http://www.glasstap.com/

Video-based training program to inspire positive attitudes in front-line customer service employees.
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Customer Service Training Video A Complete Package to Train your Frontline People  Quick info sheet to share with your training team download pdf SunShower Learning Tel: 206-295-1162 Fax: 212-937-3942 SMILE! Customer Service and Attitude Training Program Rated #1 Service Training by the people who matter most: your frontline people! Meet Reggie Wilson,...
http://www.smile-video.com/

Training and consulting solutions for customer service, sales, and management related issues.
http://www.corpdyn.com/

Customer service audit specialists.
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Customer service assessment and Customer satisfaction measurement  And make that point of contact more profitable. Client Log In Interaction Metrics Gives You a Complete Approach to Customer Service Measurement and Improvement Measure Customer Service Customer Service Assessment Call Center Monitoring Interaction Metrics methods include email /chat /call...
http://www.interactionmetrics.com/

Solutions to help increase employee morale and give better customer service through communication and corporate culture.
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Boosting employee spirit through continuous learning, review and reinforcement.  This insightful book includes 21 business lessons for success, each attached to one of the 21 songs as a memory anchor. Click here to order your JukeBox Journey to Success. Interactive Online Training Component Learning Journey Memberships Training Kits Manuals...
http://www.learningjourneyinc.com/

Customer service and telephone skills training company.
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Customer Service Training DVDs Videos Workshops eLearning Keynotes| Online  Your customer service training videos and handouts are the best resources I've found Antionette MitchellStaff Development SpecialistArk Dept of Human Services Little Rock, AR Telephone Doctor® Customer Service Training offers products and services which improve the way your organization communicates...
http://www.telephonetraining.com/

Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
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Craig Harrison—Making Communication and Customer Service Fun Easy!  www.Craigspeaks.com has moved. We're now at www.ExpressionsOfExcellence.com: If this screen doesn't redirect you there in 5 seconds please click to: www.ExpressionsOfExcellence.com. Questions? Call (888) 450-0664. Thank you! Craig Last Updated: 9-5-05...
http://www.craigspeaks.com/

Client service training programs.
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The WOW Class Customized Client Service Training Program  Every organization has clients, either internal, external or both. To remain competitive, every organization must treat client service as their competitive edge. We will design a CUSTOMIZED Client Service training program based on your organization's needs. Examples of the WOW...
http://www.thewowclass.com