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Products which integrate and manage voice, e-mail and Internet communications for call processing centers.
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Home Providing a consistent and personalized experience across all forms of interactions voice, email and Web will require a new generation of customer interaction management solutions. eOn provides a multi-media contact center solution that meets the challenges of the new customer...Business recording solutions for call centers, financial, emergency (911). Providers of Mercom Audiolog and IntellAgents2000 products. Based in Toronto, Canada.
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Total Office Systems Limited ...Offering digitized voice communications equipment, and customized computer based training for call handlers.
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home Golden Voice Technology Training Compliancecan be made simple, secureand affordable. Your best voice every time Golden Voice brings you a range of personalized digital voice delivery systems that will optimize the performance of your agents, significantly reducing redundant monitoring, and quickly realize reduction in...Communication software which offer graphical control over call centers and other businesses telephony functions.
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EasyRun Turning Contacts Into Connections X networked telephony solution. Success Stories: EPICCenter helps ATX improve service levels and retain customers while protecting its investment in the Coral phone system We can say that we just had our best renewal season to date. EPICCenter certainly played...Designs, develops and manufactures digital signal processing equipment. Products include CallCatcher call recording, logging and monitoring solution for call centers. Headquarters in the Netherlands.
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Sumihiro Corporation Voice Recording Professional Multi channel Voice Recording Logging Systems for Analog, Digital Extensions and ISDN-2 ISDN-30 PRI PIX intelligent PBX PC based PBX with ACD, VoiceMail, Auto Attendant, IVR, LCR, Popup Clients CTI OEM Hardware Voice Recording cards and Voice...Technology Service Provider (TSP) that supports the growing trend of companies that outsource customer service requirements.
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ENABLX Customer Service Solutions You have to take care of them all at every available touchpoint. For if you don't, someone else will. If you're just starting to look for a customer service solution, or deciding how to improve the one you have, Enablx...Company offers Internet hosted predictive dialer, ACD, and CRM for call center applications. Service requires no hardward other than telephones and a broadband connection.
http://www.five9.com
Help desk automation system utilizing interactive voice response technology and computer telephony integration.
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Computer telephony software application LIZ Systems As your personalized assistant, LIZ receives incoming phone calls from your customers and delivers their support requests directly to the help desk database. LIZ works by: Recording a customer's description of a problem or request. Capturing that information as an...E-business solutions provider offering network engineering, enterprise business infrastructure, offshore call centre solutions.
http://www.gtllimited.com/
Provides telecommunications products and services including local exchange, local access, domestic and international long distance, enhanced voice, data and a full suite of internet services to business, government and other institutional users. (Nasdaq: ALGX)
http://www.allegiancetelecom.com/
Company offers Internet hosted predictive dialer, ACD, and CRM for call center applications. Service requires no hardward other than telephones and a broadband connection.
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Predictive Dialer and Hosted Call Center Systems Five9, Inc. Click here for complete details Attend a live FREE call center web demonstration. Sign Up Today! About Five9, Inc. Five9 is the leading global provider of on-demand call center solutions for customer interaction management. The award-winning Five9 Virtual Contact Center™...