Research article on Netflix's use of previous billing data to determine a customer's priority in waiting queue. Includes summary, methods, and conclusions.

Comparison chart of UK, US, and Canadian rental companies. Includes reviews, estimated inventory, user ratings and pricing plans.

Blog commentary of Zip.ca's privacy practices. Story of recent experience, follow-up customer service interaction, and comments provided.

Comparisons of various Canadian DVD rental companies. Includes inventory analysis, forum, and mail timing analysis.

Blog about Netflix from a subscriber's perspective.